DELIVERY
Please allow 2-5 Business days for all purchases to be shipped. Delivery and processing speeds vary by pricing options. Estimated delivery times do not apply to international orders, which vary by country.
Once your order ships, you will receive an email notification with tracking information. International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses.
RETURNS
Non Consignment items: All sales with Elevate kicks are Final. So if you have any questions please feel free to reach out to us on our Instagram @Elevate_kicks for any further info in regards to the product you are interested in, before making a purchase.Â
Consignment Items: All sales with Elevate Kicks are final. Elevate Kicks is a ship-to-verify and consignment marketplace, meaning all items we carry and offer on this site are provided by independent owners. Once an item sells, either online or in one of our stores, the owner receives payment for their merchandise. Because of this, we are unable to process returns or exchanges.
If you have any questions with regard to sizing or condition of a specific product on our site, please contact us before committing to purchase.
Refunds are only processed based on fulfillment errors, such as incorrectly shipped or missing items.
Please feel free to contact us with any questions.